Go to the Recovery tab and in the First failure action select Restart the Service.Select the service to run under Local System account and check the option Allow service to interact with desktop.
Uninstall all ScanGear tools and drivers on your computer.This problem can be with the old version of the driver, and with the fact that the Windows 10 WIA service does not have time to connect to the scanner driver. The cable may be disconnected, or the scanner may be turned off.
Press Win + R and enter control, then press Enter.įix Canon ScanGear Tool Issues on Windows 10 – Reinstall Driver and ScanGear ToolĪfter upgrading from older Windows version to Windows 10 or 11, you might encounter an error with the following message:Ĭannot communicate with the scanner.
Here is how to run Windows Troubleshooter to fix Canon ScanGear Tool on Windows 10. Modern Windows versions have built-in troubleshooters that often can detect and fix various issues with your software and hardware. Fix Canon ScanGear Tool Issues on Windows 10 – Run Troubleshooters If that did not help you fix Canon ScanGear Tool on Windows 10, try the next option.
To install Canon ScanGear Tool on Windows 10, run the EXE file you have just downloaded. How to install Canon ScanGear Tool on Windows? Windows 11 is 64-bit only, so download the second variant of the app if you have already upgraded from to Windows 11.